Returns, Refunds & Cancellations

How to request help with a signed-book purchase, including damaged shipments, errors, cancellations, and refunds.

How to request assistance

Email livinglifeoutloudwithaaron@gmail.com with your name, order information, and a short description of the issue. For damaged or incorrect items, include a photo if you can.

Damaged or incorrect books

If your book arrives damaged or isn't the item ordered, contact us within 14 days of delivery. We will work with you on an appropriate replacement, return, or refund, subject to applicable law. Please don't mail a book back without contacting us for return instructions.

Changes of mind and personalized copies

If you wish to return a book for another reason, email us within 14 days of delivery to discuss available return options. Personalized dedications and books that have been signed or altered to order may not be eligible for a change-of-mind return, except where required by law. We'll explain the applicable options before asking you to ship an item.

Cancellation before shipment

To request cancellation before your signed copy ships, email us promptly. If it has already shipped, we'll review the request under the return process above. If a paid order cannot be fulfilled, we will offer a refund.

Refund processing and disputes

Approved refunds are issued to the original payment method when possible. Banks and payment processors determine when the credit appears. Please contact us first so we can try to resolve any issue; this does not limit your right to contact your payment provider or exercise any legal rights.

Amazon purchases

Purchases of the standard paperback through Amazon are handled under Amazon's applicable return and refund policies.